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Return Policy
The following refund policy applies
to all products except those stating their own refund policy with the product
description:
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Vicki's Drawers offers a 14 days return
policy.
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Please call 1-586-797-9029 or e-mail our Returns Department
at vickisdrawers@yahoo.com to obtain a Return Merchandise Authorization (RMA) number
before shipping your product. NO returns of any type will be accepted without
an RMA number. For faster service, please have the following information
on hand when calling for an RMA number: customer name, invoice number, item
number and nature of the problem. |
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All products returned MUST: be 100 percent complete,
with all tags attached. |
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You are responsible for shipping charges on returned
items; Vicki's Drawers will match your shipping method on your replacement
or exchange item(s). |
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Vicki's Drawers strongly recommends you fully insure
your return shipment in case it is lost or damaged and you use a carrier
that can provide you with proof of delivery for your protection. |
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If merchandise arrives damaged: it is best to
REFUSE it back to the carrier attempting delivery. If you accept the package
make sure it is noted on the carrier's delivery record in order for Vicki's Drawers
to file a damage claim. Save the merchandise AND the original box and packing
it arrived in, notify Vicki's Drawers immediately to arrange for a carrier
inspection and a pick up of damaged merchandise. If you do not notify Vicki's Drawers
of damaged goods within the first 15 days of arrival, our regular return
policy will override any claim of damage.
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DEFECTIVE returns can be returned directly to
Vicki's Drawers within 14 days from the invoice date, at Vicki's Drawers's
discretion for: credit, replacement or exchange. |
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NON-DEFECTIVE returns can be accepted directly
by Vicki's Drawers within 14 days from the invoice date, at Vicki's Drawers's
discretion for: credit, exchange. All NON-DEFECTIVE returns are subject
to a 10 percent restocking fee. Sorry, shipping charges are not refundable. |
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Due to health regulations, Vicki's Drawers
cannot accept returns of the following items for exchange, replacement or
credit FOR ANY REASON: worn items, items with tags removed, stockings, bodystockings, panties, thongs, g-strings. CLEARANCE and CLOSEOUT items are FINAL SALES and cannot be returned. Please make selections carefully when purchasing those items. |
Vicki's Drawers reserves the right to authorize product returns beyond 14
days from the invoice date. IF the product is accepted after
after 14 days and before 30 days, credit will be issued toward FUTURE PURCHASES ONLY.
Original shipping charges are not refunded on returned items. Customers
are responsible for all shipping charges back to Vicki's Drawers on returned items,
and Vicki's Drawers will pay the shipping charges on the replacement or exchange
item(s) going back.
Credit Cards
Credit card charges are processed online after ordering the products and/or
services.
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